Case Study – JWM Guard Tour System & Vanma Lock System https://www.jwm-rfid.com Wed, 19 Mar 2025 02:02:17 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.jwm-rfid.com/wp-content/uploads/2023/08/cropped-JWM-guard-tour-system-32x32.png Case Study – JWM Guard Tour System & Vanma Lock System https://www.jwm-rfid.com 32 32 G4s Strengthening Management with Advanced Patrol Technology with Jwm’s Wm-5000p4d System https://www.jwm-rfid.com/blog/g4s-strengthens-management-with-5000p4d/?utm_source=rss&utm_medium=rss&utm_campaign=g4s-strengthens-management-with-5000p4d https://www.jwm-rfid.com/blog/g4s-strengthens-management-with-5000p4d/#respond Tue, 18 Mar 2025 09:56:18 +0000 https://www.jwm-rfid.com/?p=40846 G4S Strengthening Management with Advanced Patrol Technology with JWM’s WM-5000P4D System Customer success story with G4S Client Profile: G4S – The World’s Leading Security Provider As the largest security company in the world, G4S has been providing comprehensive protection solutions for over 20 years. With a presence in 90+ countries and over 500,000 security professionals, […]

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G4S

G4S Strengthening Management with Advanced Patrol Technology with JWM’s WM-5000P4D System

Customer success story with G4S

Client Profile: G4S – The World’s Leading Security Provider

As the largest security company in the world, G4S has been providing comprehensive protection solutions for over 20 years. With a presence in 90+ countries and over 500,000 security professionals, G4S secures corporate offices, high-end retail stores, government facilities, and public spaces.

In the United Kingdom, G4S is responsible for safeguarding critical infrastructure, financial institutions, commercial hubs, and residential communities. However, to enhance operational efficiency, improve workforce management, and ensure cost-effective resource allocation, G4S needed an advanced patrol management system to streamline security operations.

The Challenge: Enhancing Workforce Monitoring and Operational Efficiency

G4S identified key inefficiencies in managing its security personnel across London’s high-risk zones, including business districts, financial centers, and gated communities. These challenges included:

1. Lack of Real-Time Guard Visibility

Manual check-in systems and paper-based logs made it impossible to verify guard presence at patrol points. A 2023 review showed 35% of patrols lacked digital verification, risking compliance gaps and accountability lapses.

2. Slow Incident Response

Critical events, such as breaches or equipment failures, were reported via radio or delayed written updates. Average response times reached 28 minutes in high-traffic zones, exposing clients to preventable risks.

3. Rigid Resource Allocation

Static patrol schedules led to overstaffing in low-risk areas and understaffing during peak threat periods. Labor costs surged by 12% year-over-year due to inefficient deployments.

4. Budget Limitations

Rising wage demands and client expectations for cost-effective contracts pressured G4S to achieve higher productivity without expanding headcount.

"We needed a real-time security solution that ensures patrol verification, reduces response time, and enhances the overall efficiency of our security personnel."

— G4S UK Security Operations Manager

Why G4S Chose JWM?

JWM is a globally recognized provider of advanced guard tour systems. After evaluating multiple solutions, G4S selected JWM’s WM-5000P4D, an online GPS-enabled guard tour system, for its cutting-edge patrol verification, instant alerts, and seamless integration with existing security frameworks.

Demonstrated Track Record

  • Global Deployments in diverse environments
  • Decades of R&D in guard tour and checkpoint technology
  • Close Collaboration with leading retail and corporate clients

Durable and functional products

  • Anti-tamper casing withstands -40 °C to 85 °C
  • 4-day battery life per patrol device
  • Customizable checkpoint sequences

Trust & Authoritativeness

  • High Compliance Standards: Adherence to strict operational guidelines and data security protocols.
  • Dedicated Support: 24/7 technical assistance ensures minimal downtime and prompt resolution to queries.

JWM Solution: Implementing the WM-5000P4D for G4S

Deployment Overview: Customized Solutions for G4S’s Requirements

To enhance workforce management and improve security outcomes, G4S deployed the WM-5000P4D system across key locations in London, including commercial buildings, financial institutions, and high-end residential areas.

1. Hardware Deployment

  • RFID & GPS checkpoints installed in key locations:
    • Smart Checkpoints: 120 NFC tags and GPS beacons installed at entry points, sensitive equipment zones, and perimeter fences.
    • Guard Devices: Handheld WM-5000P4D equipped with a phone call feature and SOS alerts allows for quick action when abnormal conditions are detected.

2. Software Integration

  • Live 4G Monitoring: Guards’ patrol movements are tracked and displayed in real time.
  • Automated Incident Reporting: Instant notifications sent to supervisors and law enforcement.

3. Dynamic Patrol Optimization

  • Custom Generated Route Randomization: Prevent guards from anticipating patrol routes and slacking off.
  • One-Touch SOS Button: Enables immediate alerts for emergencies, ensuring rapid intervention.

JWM 4G Voice Call Real Time Guard Tour System with GPS

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Execution Process: Strengthening G4S Operations

1. Security Audit & Planning (Q1 2023)

  • Pilot testing at 12 sites.
  • Analyzed 97 historical patrol datasets to optimize security routes.

2. Customized Deployment (Q2 2023)

  • Installed 76 GPS-enabled checkpoints across corporate, retail, and residential locations.
  • Integrated the patrol monitoring system with G4S’s security command center.
  • Trained 300 security personnel on real-time GPS tracking.

3. Continuous Optimization (Q3 2023 – Present)

  • Quarterly patrol adjustments based on security data analytics.
  • 92% of technical issues resolved remotely via JWM’s 24/7 support.

Operational Results (6-Month Pilot)

Metric Improvement Business Impact
Incident Response Time
66% faster
£25,000/month reduction in client fines
Verified Patrol Compliance Rate
99.2%
Eliminated false reports & increased security accountability
Labor Cost Efficiency
22%
£45,000/month saved via optimized shifts

Conclusion: Strengthening G4S Management with Advanced Patrol Technology

JWM’s WM-5000P4D enabled G4S to transition from reactive to proactive security management. Real-time visibility, predictive analytics, and leaner resource allocation have solidified client trust while aligning with fiscal targets.

G4S has reached a strategic cooperation agreement with JWM, and our products have been widely used in security work in 13 countries, which will cover the global market of G4S in the future. At the same time, G4S have gradually upgraded from the ordinary stand-alone software to cloud software, making the work more efficient and the management more reasonable.

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]]> https://www.jwm-rfid.com/blog/g4s-strengthens-management-with-5000p4d/feed/ 0 Hilton Hotels Enhance Security with Jwm’s Wm-5000v4s Guard Tour System https://www.jwm-rfid.com/blog/hilton-hotels-enhance-security-with-5000v4s/?utm_source=rss&utm_medium=rss&utm_campaign=hilton-hotels-enhance-security-with-5000v4s https://www.jwm-rfid.com/blog/hilton-hotels-enhance-security-with-5000v4s/#respond Mon, 17 Mar 2025 06:49:12 +0000 https://www.jwm-rfid.com/?p=40790 Hilton Hotels Enhance Security with JWM’s WM-5000V4S Guard Tour System Customer success story with Hilton Hotels Client Profile: Hilton Hotels – A Global Leader in Hospitality Hilton Hotels, part of the Hilton Worldwide Holdings group, is one of the largest and most well-known hotel chains globally. With over 2,700 properties in 115 countries, Hilton offers […]

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Hilton Hotels

Hilton Hotels Enhance Security with JWM’s WM-5000V4S Guard Tour System

Customer success story with Hilton Hotels

Client Profile: Hilton Hotels – A Global Leader in Hospitality

Hilton Hotels, part of the Hilton Worldwide Holdings group, is one of the largest and most well-known hotel chains globally. With over 2,700 properties in 115 countries, Hilton offers a wide range of accommodations, from luxury to mid-range options. The brand has built a reputation for offering a high standard of service, comfort, and safety to millions of guests each year.

Hilton International Hotels (HI) operates more than 400 hotels across the globe, with prominent locations in cities such as London, Paris, New York, and Tokyo. As Hilton continues to expand and operate high-traffic hotels, the brand remains dedicated to ensuring the safety and well-being of its guests, making security one of their top priorities.

The Challenge: Security Vulnerabilities in High-Traffic Hilton Hotels

Hilton Hotels faced significant challenges in maintaining security across their high-traffic properties. These hotels, especially in urban locations, experienced frequent security issues that impacted both guest safety and hotel operations. The following challenges were identified as key areas where improvements were needed:

1. Inconsistent Patrol Verification

The existing manual patrol logs were unreliable and prone to errors. A significant gap in security oversight was identified, as hotel staff was unable to verify patrols consistently. Internal audits revealed that over 25% of scheduled patrols were either missed or not recorded properly. This lack of verification left several hotel areas unmonitored, making it difficult to ensure safety and accountability.

2. Delayed Incident Escalation

Hilton’s previous security reporting system caused delays in incident escalation. On average, it took more than 20 minutes to alert hotel management or local authorities about safety or security incidents. This delay allowed potential security threats, such as unauthorized access or emergency situations, to escalate, resulting in heightened risks and operational disruptions. The lack of timely intervention contributed to financial and reputational losses for the hotel, highlighting the need for a faster and more reliable incident reporting system.

3. Limited Monitoring and Reporting Capabilities

Hilton’s previous security solution lacked real-time monitoring, making it difficult to track patrols effectively. Hotel managers had limited visibility into patrol compliance and response times, which hindered the ability to make adjustments and ensure security was consistently maintained.

4. Inefficient Use of Security Personnel

The lack of a streamlined system resulted in inefficiencies in how security staff were deployed. The unpredictable patrol routes and inadequate tracking led to time being wasted on redundant checks, and in some cases, critical areas were overlooked. This inefficiency impacted the hotel’s ability to allocate resources where they were needed most.

Why Hilton Chose JWM?

Hilton’s need for a reliable, scalable, and efficient security system led them to partner with JWM. JWM, a trusted provider of advanced guard tour systems, offered the WM-5000V4S solution, which was customized to meet Hilton’s specific security needs.

The WM-5000V4S Guard Tour System provides Hilton with a powerful tool to enhance patrol efficiency, optimize security workflows, and improve real-time monitoring, addressing the security gaps that had previously impacted operations.

Demonstrated Track Record

  • Global Deployments in diverse environments
  • Decades of R&D in guard tour and checkpoint technology
  • Close Collaboration with leading retail and corporate clients

Durable and functional products

  • Anti-tamper casing withstands -40°C to 85°C
  • 4-day battery life per patrol device
  • Customizable checkpoint sequences

Trust & Authoritativeness

  • High Compliance Standards: Adherence to strict operational guidelines and data security protocols.
  • Dedicated Support: 24/7 technical assistance ensures minimal downtime and prompt resolution to queries.

JWM Solution: Targeted Deployment of WM-5000V4S

Customized Deployment for Hilton’s Unique Needs

1. Hardware Installation and Checkpoint Placement

JWM’s team worked closely with Hilton to understand their specific security needs and identified critical locations within the hotels. Checkpoints were strategically placed in high-traffic areas such as hotel entrances, fire exits, elevators, restaurants, and hallways—areas that are crucial for both guest safety and staff accountability. The checkpoints were fitted with NFC tags to ensure fast, accurate verification during patrols.

2. Dynamic Patrol Customization

One of the standout features of the WM-5000V4S system is its ability to create flexible patrol routes. Unlike static patrols, security staff can rearrange checkpoints dynamically, making it difficult for potential security threats to predict the security team’s movements. This added flexibility ensures a more secure environment, especially in high-risk areas.

3. Seamless Integration and Reporting

The WM-5000V4S system integrates with Hilton’s existing security management software, allowing for automated reports and compliance checks. Patrol data is instantly logged and can be easily accessed for audits or future analysis, simplifying Hilton’s security management process.

High-light Flashlight Security Guard Tour System

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Execution Process: Tailored Deployment for Hilton Hotels

1. Initial Security Audit and Site Surveys (Feb-Mar 2023)

  • Conducted a detailed audit at Hilton’s flagship property, the Hilton Paris Charles de Gaulle Airport.
  • Focused on high-risk areas such as the main entrances, corridors, fire exits, and elevators.
  • Reviewed 40+ past security incidents at the hotel to identify vulnerabilities and recurring issues, such as delays in emergency response and missed patrols.

2. Customized System Design and Configuration (Apr-May 2023)

  • Based on audit findings, the WM-5000V4S system was tailored for the Hilton Paris Charles de Gaulle Airport with 25 checkpoints installed at key areas, including entrances, hallways, and high-value storage rooms.
  • The system was configured to operate offline, with each checkpoint capturing time and location data when scanned by the security staff, ensuring accurate verification of patrols.

3. Pilot Deployment and Staff Training (Jun 2023)

  • Deployed the system at Hilton Paris Charles de Gaulle Airport, setting up 25 checkpoints across critical areas.
  • Trained security personnel on how to scan checkpoints using the WM-5000V4S reader, which logs location and time data offline for later upload and review.

4. Full-Scale Rollout and Optimization (Jul 2023)

  • After successful pilot testing, the deployment was expanded to Hilton’s other high-traffic properties, including Hilton Paris Opera and Hilton Paris La Défense.
  • A total of 120 checkpoints were installed across these three flagship hotels, covering additional key areas such as restaurant floors, emergency exits, and staff-only zones.
  • The system’s offline functionality allowed Hilton to track patrol compliance and improve security procedures with less reliance on network connectivity.

5. Ongoing Support and System Optimization (Aug 2023-Present)

  • Monthly system updates were carried out to optimize patrol routes based on security feedback from Hilton Paris Charles de Gaulle Airport and the other locations.
  • New checkpoints were added to high-risk areas, such as parking garages and secluded corridors.

Operational Results (8-Month Pilot)

Metric Improvement Business Impact
Incident Response Time
52% faster
£6,000/month loss prevention
Security Incident Prevention Rate
82%
Enhanced guest satisfaction and trust
Operational Efficiency
20% reduction in security staff hours
Improved resource allocation and operational efficiency

Conclusion: Enhancing Hilton’s Commitment to Guest Safety

The deployment of the WM-5000V4S Guard Tour System at Hilton Hotels has significantly improved their ability to monitor and manage security across high-traffic locations. The system’s dynamic features and real-time monitoring capabilities have enhanced security coverage, reduced response times, and helped Hilton to maintain a safer environment for its guests.

Hilton’s partnership with JWM showcases the impact of modern guard tour systems in transforming hotel security. By embracing cutting-edge technology, Hilton has strengthened its commitment to guest safety and enhanced operational efficiency, positioning itself as a leader in hospitality security. With continuous optimization and ongoing support, Hilton Hotels is better equipped to meet evolving security challenges while ensuring a secure and comfortable experience for its guests.

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]]> https://www.jwm-rfid.com/blog/hilton-hotels-enhance-security-with-5000v4s/feed/ 0 Tesco Pilot Stores Enhance Security Accountability with Jwm’s Wm-5000zg System https://www.jwm-rfid.com/blog/tesco-enhance-security-accountability-with-5000zg/?utm_source=rss&utm_medium=rss&utm_campaign=tesco-enhance-security-accountability-with-5000zg https://www.jwm-rfid.com/blog/tesco-enhance-security-accountability-with-5000zg/#respond Mon, 17 Mar 2025 05:10:38 +0000 https://www.jwm-rfid.com/?p=40714 Tesco Pilot Stores Enhance Security Accountability with JWM’s WM-5000ZG System Customer success story with Tesco PLC Client Profile: Tesco – The UK’s leading retailer With over a century of experience in the retail sector, Tesco PLC stands as the United Kingdom’s largest grocery retailer. Operating more than 4,000 stores nationwide and capturing a 27% UK […]

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Tesco

Tesco Pilot Stores Enhance Security Accountability with JWM’s WM-5000ZG System

Customer success story with Tesco PLC

Client Profile: Tesco - The UK's leading retailer

With over a century of experience in the retail sector, Tesco PLC stands as the United Kingdom’s largest grocery retailer. Operating more than 4,000 stores nationwide and capturing a 27% UK market share, Tesco serves millions of customers every week. Their three high-traffic London flagship stores—Kensington, Canary Wharf, and Westfield Stratford—are critical hubs in this network, each attracting an average weekly footfall of 45,000.

Despite this success, Tesco faced a significant challenge: a rising incidence of organized retail crime. According to their internal security audits, theft had increased 18% year over year in these flagship locations. Determined to fortify their loss prevention strategy, Tesco sought a robust and dynamic security solution.

The Challenge: Vulnerabilities in High-Traffic Urban Stores

Tesco identified recurring security gaps at three high-risk London stores averaging 45,000 weekly footfall:

1. Ineffective Patrol Verification

Manual paper logs proved unreliable. In 2022, an internal audit revealed that 32% of overnight guard rounds went unverified. This gap exposed Tesco to potential security oversights and complicated accountability for security personnel.

2. Delayed Incident Response

Shoplifting incidents frequently took 22+ minutes to escalate to the police, primarily due to manual reporting methods. As a result, criminals often fled before intervention, causing further financial and operational strain.

3. Static Patrol Patterns

Fixed patrol routes allowed criminals to anticipate guard schedules. Organized retail crime networks exploited these predictable routines, diminishing the deterrent effect of security patrols.

"Our existing system couldn’t address the 18% YoY increase in organized retail crime at these locations."

— Tesco Metro Area Security Manager

Why Tesco Chose JWM?

JWM is a recognized security solutions provider with extensive industry experience in creating advanced guard tour systems. Our WM-5000ZG solution leverages cutting-edge hardware and software to optimize patrol operations and seamlessly integrate with existing retail security frameworks.

Demonstrated Track Record

  • Global Deployments in diverse environments
  • Decades of R&D in guard tour and checkpoint technology
  • Close Collaboration with leading retail and corporate clients

Durable and functional products

  • Anti-tamper casing withstands -40°C to 85°C
  • 4-day battery life per patrol device
  • Customizable checkpoint sequences

Trust & Authoritativeness

  • High Compliance Standards: Adherence to strict operational guidelines and data security protocols.
  • Dedicated Support: 24/7 technical assistance ensures minimal downtime and prompt resolution to queries.

JWM Solution: Targeted Deployment of WM-5000ZG

Deployment Overview: Customized Solutions for Tesco’s Requirements

Focused on 3 trial stores with customized configuration:

1. Hardware Deployment

  • checkpoints installed at critical zones:
    • Perishables storage (NFC tags)
    • High-theft SKU aisles (GPS zones)
    • High-value electronics aisles

2. Software Integration

  • Real-Time 4G Monitoring: Patrol routes tracked and displayed on a live dashboard.
  • Fingerprint Authentication: Guards log checkpoints via integrated biometric scanner.
  • Custom Reporting Module: Manual export of patrol data for compliance audits.

3. Dynamic Patrol Optimization

  • Sequence of checkpoints can be easily rearranged to prevent predictability.
  • One-touch alarm in case of emergency.

GPS 4G Real-time Guard Tour System with Fingerprint

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Execution Process: Tailored Deployment for Tesco

1. Joint Security Audit (Feb-Mar 2022)

  • 12 site surveys mapping crime hotspots
  • Cross-referenced 82 historical patrol datasets with theft timelines

2. Co-Designed Rollout (Apr-Jun 2022)

  • Deployed 29 low-temperature resistant checkpoints (-18°C environments)
  • Developed custom dashboard, reducing patrol efficiency verification cycles from 14 days to 48 hours

3. Agile Optimization (Jul 2022-Present)

  • Monthly checkpoint reconfigurations, optimizing 43 patrol routes
  • Resolved 89% technical queries via 24/7 support (8-minute avg response time)

Operational Results (6-Month Pilot)

Metric Improvement Business Impact
Incident Response Time
64% faster
£8,500/month loss prevention
Patrol Compliance Rate
98.7%
42% reduction in staff disputes
Theft Hotspot Identification
79% accuracy
Reallocation of 80 hours/month of security staff time to other areas

Conclusion: Building Ongoing Trust

Tesco’s collaboration with JWM exemplifies how modern guard tour systems can transform retail security through Experience, Expertise, Authoritativeness, and Trust:

  1. Efficient & Tamper-Proof: Replaces manual, error-prone logging with digital verification.
  2. Durable, High-Performance Hardware: Supports a wide range of environmental conditions and ensures uptime.
  3. Uninterrupted Support & Agile Updates: Rapid technical support and ongoing route optimizations keep pace with evolving security challenges.

By embracing the WM-5000ZG solution, Tesco has taken a proactive step toward safeguarding its flagship stores, boosting customer confidence, and minimizing financial losses due to theft.

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