Security Guard - JWM Guard Tour System & Vanma Lock System

Security contractors

JWM is committed to providing security patrol solutions for global users, and creating a safe world is the goal pursued by JWM. Give you an edge over the competition with the JWM Guard tour System.

You can contact us at any time to get a solution just for you and get samples.

Security contractors are experiencing steady growth due to increasing concerns about safety, crime prevention and critical infrastructure protection. Demand for physical security (guard services, roving) and technology-driven solutions (CCTV, alarm systems, guard tour systems, etc.) continues to rise. Security companies are also diversifying their offerings to meet the needs of different industries such as retail, logistics, healthcare, education and government facilities.

Help you enhance your customer service experience, win more business, and simplify workflow for your employees with the JWM guard tour system.

Enhance customer satisfaction

The market competition of Security contractors is fierce. On the basis of providing security services, they also need to prove their value to customers and gain a good reputation in the industry. Customer satisfaction directly determines whether security companies can gain a firm foothold in the fierce market competition and whether they can establish long-term business relationships. With the JWM Guard Tour System, you can not only help you improve operational efficiency, but also easily demonstrate your value to customers. Through patrol mission plan, patrol report, you can present your value results to customers. Clear patrol tasks and complete patrol reports make your customers more trustworthy. These data presentations are far more impressive than oral or paper reports.

Facilitate the management of security personnel

JWM Guard Tour System focuses on creating value for customers, providing customers with the best quality solutions, rather than spending too much time on unnecessary technical training. The JWM guard Tour system simplifies the tedious operation process, and through the friendly security management software, you can complete the security patrol plan setting in an instant. In addition, a complete patrol report helps you improve your accident accountability and handling capabilities, and you can also use the patrol report to assess whether your security guards work seriously. Increasing the accountability of your employees can also make customers more satisfied with your business.

Balancing Cost and Quality

Clients often expect high-quality security services but are price-sensitive. Contractors need to balance delivering effective security services while controlling costs, particularly in industries with budget constraints or competitive bidding environments. Choosing the JWM Guard Tour System effectively solves this problem, as JWM's durable products reduce the need for an additional range of product replacements or repairs, reducing costs and providing a quality product and service.

In the face of this set of challenges, the companies that are able to juggle these issues will reap the greatest benefits. Therefore, it is necessary to use JWM Guard Tour System. A good guard tour system not only improves efficiency quickly, but also improves attendance management for security personnel. Business growth can be achieved even in a competitive market.

Basic Workflow with JWM Guard Tour System

Install the Software

Begin by installing the JWM Guard Tour System software on your computer. Follow the installation prompts, and once completed, launch the software.
Create User Accounts and Assign Permission

Open the software and register a new user account. Enter your personal information and set up an administrator profile to manage the system.
Register Devices

Connect your JWM device to the computer via USB or Bluetooth. Go to the 'Device Management' section and click 'Add Device.' Once the device is detected, assign it a name and a patrol route.

Add Guards and Assgin Roles

In the ‘Guard Management’ section, input details for each guard, including name, ID, and assigned patrol routes. You can also define guard schedules, specific shifts, and access levels.
Setup Patrol Schedules and Routes

Define patrol routes within the software by selecting the specific checkpoints. You can add checkpoints manually or import them from a pre-existing list. Name each route for easy identification.
Start to Guard Tour

Guards need to log in using their assigned credentials or by using an RFID card/fingerprint (if applicable). Once logged in, the guard tour device will automatically load the assigned route and checkpoints.Guards should tap the device on the RFID tags or checkpoints along their designated routes. Each successful check-in will record the location, time, and guard ID in the system. If a guard encounters an incident, they can record it using the device’s incident reporting function. Select the incident type from the predefined list, add notes, and capture photos if needed.
Upload Patrol Records

At the end of the route, the guard should return to the starting point and log out of the device. Data from the patrol, including check-ins and incident reports, will be synced to the software. The administrator can access the patrol records in the software. Use the reporting features to generate summaries, performance metrics, and compliance reports.