hospital

Medical

JWM is committed to providing security patrol solutions for global users, and creating a safe world is the goal pursued by JWM. Give you an edge over the competition with the JWM Guard tour System.

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In the medical industry, maintaining a secure and well-monitored environment is critical to ensuring the safety of patients, staff, and valuable medical assets. Hospitals, clinics, research facilities, and elderly care homes are bustling environments that often operate 24/7, making security and operational oversight a complex challenge. Issues such as unauthorized access to restricted areas, theft of expensive medical equipment, and the need for a quick emergency response demand a proactive approach to security management.

Key Challenges in Medical Industry Security

  • Patient and Staff Safety

    Hospitals and clinics require constant monitoring to protect patients and staff from potential security threats.

  • Asset Protection

    Expensive medical equipment and sensitive patient records need to be safeguarded against theft or tampering.

  • Regulatory Compliance

    Healthcare facilities must adhere to strict safety and security regulations to maintain accreditation and avoid penalties.

  • Emergency Response

    Quick and coordinated responses to emergencies such as fires, unauthorized access, or medical crises are critical.

Real-Time Reporting and Incident Management

Real-Time Reporting and Incident Management

Guards use handheld devices or smartphones to record patrol data in real-time, ensuring timely updates to management. If a patrol is delayed, skipped, or a checkpoint is missed, instant alerts are sent to supervisors. During patrols, guards can log incidents such as equipment malfunctions, unauthorized access, or suspicious activities. These logs often include photos and detailed notes for quicker resolution and follow-up actions.

Enhanced Security Monitoring and Customizable Patrol Routes

Enhanced Security Monitoring and Customizable Patrol Routes

Guards follow predefined patrol routes using RFID or NFC checkpoints strategically placed throughout the facility. These routes can be customized to cover critical areas such as patient wards, parking lots, pharmacies, and labs. JWM Guard Tour System ensures all restricted zones, including operating rooms and storage areas for sensitive medical equipment, are regularly inspected to prevent unauthorized access.

Regulatory Compliance Through Comprehensive Data Analytics

Regulatory Compliance Through Comprehensive Data Analytics

JWM Guard Tour System generates detailed patrol logs and reports, ensuring healthcare facilities can provide evidence of compliance with safety and security regulations. This is critical for maintaining accreditation and avoiding penalties during audits or inspections. Analytics tools provide insights into patrol performance, incident trends, and high-risk areas, enabling management to implement targeted improvements.

Access Control Integration and Emergency Coordination

Access Control Integration and Emergency Coordination

JWM Guard Tour System integrates seamlessly with access control systems to monitor and restrict entry to sensitive zones, such as laboratories, pharmaceutical storage, and IT rooms containing patient records. In emergencies, guards can use the system to trigger alarms and coordinate with the control room for a rapid response. This ensures critical areas are evacuated, secured, or addressed without delays.

Mobile App Support for Flexible Operations

Mobile App Support for Flexible Operations

Guards can patrol, record incidents and receive alerts using a mobile application, the Wepatrol app. This reduces reliance on hardware and provides flexibility to conduct operations anytime, anywhere.

Technical Support

24/7 Technical Support and Maintenance

JWM offers reliable customer support and regular system updates, ensuring that your medical’s security system remains operational around the clock. With a dedicated team of experts available to assist with any issues or system enhancements, you can count on consistent performance and minimal downtime.

Basic Workflow with JWM Guard Tour System

JWM guard tour reader

  • Install the Software

    Begin by installing the JWM Guard Tour System software on your computer. Follow the installation prompts, and once completed, launch the software.

  • Create User Accounts and Assign Permission

    Open the software and register a new user account. Enter your personal information and set up an administrator profile to manage the system.

  • Register Devices

    Connect your JWM device to the computer via USB or Bluetooth. Go to the 'Device Management' section and click 'Add Device.' Once the device is detected, assign it a name and a patrol route.

JWM guard tour reader

  • Add Guards and Assgin Roles

    In the ‘Guard Management’ section, input details for each guard, including name, ID, and assigned patrol routes. You can also define guard schedules, specific shifts, and access levels.

  • Setup Patrol Schedules and Routes

    Define patrol routes within the software by selecting the specific checkpoints. You can add checkpoints manually or import them from a pre-existing list. Name each route for easy identification.

  • Start to Guard Tour

    Guards need to log in using their assigned credentials or by using an RFID card/fingerprint (if applicable). Once logged in, the guard tour device will automatically load the assigned route and checkpoints.Guards should tap the device on the RFID tags or checkpoints along their designated routes. Each successful check-in will record the location, time, and guard ID in the system. If a guard encounters an incident, they can record it using the device’s incident reporting function. Select the incident type from the predefined list, add notes, and capture photos if needed.

  • Upload Patrol Records

    At the end of the route, the guard should return to the starting point and log out of the device. Data from the patrol, including check-ins and incident reports, will be synced to the software. The administrator can access the patrol records in the software. Use the reporting features to generate summaries, performance metrics, and compliance reports.

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