Hotel

JWM is committed to providing security patrol solutions for global users, and creating a safe world is the goal pursued by JWM. Give you an edge over the competition with the JWM Guard tour System.

You can contact us at any time to get a solution just for you and get samples.

In the hotel industry, ensuring the safety of guests, staff and property is a top priority, and the JWM Guard tour system offers a comprehensive solution designed to enhance secure operations within hotels, providing real-time monitoring, detailed reporting and effective incident management. By integrating this state-of-the-art system, hotel management can maintain a safe environment, improve operational efficiency and deliver an exceptional guest experience.

Key Challenges in Hotel Security

Monitoring Large Areas

Hotels have numerous facilities, including lobbies, guest rooms, restaurants, meeting spaces, and parking lots, making it difficult to cover all areas efficiently.
Managing Multiple Checkpoints

From guest rooms to back-of-house operations, various points require regular checks to ensure safety and compliance.
Incident Response

Quick and effective incident reporting is essential for managing emergencies and maintaining safety.
Maintaining Accountability

Ensuring that security personnel complete patrols as scheduled is critical to a hotel’s reputation and guest confidence.

Increased Safety and Risk Mitigation

The system ensures that all patrols are carried out as scheduled, reducing the risk of unattended areas, unauthorized access, and potential security breaches. The system’s advanced tracking capabilities allow for complete visibility of security activities, enabling managers to identify vulnerabilities and take preventive actions. This proactive approach not only enhances overall safety but also minimizes potential risks to guests, staff, and hotel assets.

Efficient Operations and Cost-Effectiveness

By automating patrol scheduling, incident reporting, and data analysis, the JWM Guard Tour System streamlines security operations, allowing guards to focus more on real-time surveillance and guest safety. The reduced manual workload translates to cost savings, as fewer resources are needed to manage patrol records and analyze incidents. This efficiency ultimately leads to better resource allocation and budget management for hotel operations.

By implementing the JWM Guard Tour System, your hotel can achieve higher safety standards, greater operational efficiency, and improved guest satisfaction. Experience the benefits of real-time monitoring, automated reporting, and advanced analytics, all designed to provide peace of mind for hotel management and guests alike.

Basic Workflow with JWM Guard Tour System

Install the Software

Begin by installing the JWM Guard Tour System software on your computer. Follow the installation prompts, and once completed, launch the software.
Create User Accounts and Assign Permission

Open the software and register a new user account. Enter your personal information and set up an administrator profile to manage the system.
Register Devices

Connect your JWM device to the computer via USB or Bluetooth. Go to the 'Device Management' section and click 'Add Device.' Once the device is detected, assign it a name and a patrol route.

Add Guards and Assgin Roles

In the ‘Guard Management’ section, input details for each guard, including name, ID, and assigned patrol routes. You can also define guard schedules, specific shifts, and access levels.
Setup Patrol Schedules and Routes

Define patrol routes within the software by selecting the specific checkpoints. You can add checkpoints manually or import them from a pre-existing list. Name each route for easy identification.
Start to Guard Tour

Guards need to log in using their assigned credentials or by using an RFID card/fingerprint (if applicable). Once logged in, the guard tour device will automatically load the assigned route and checkpoints.Guards should tap the device on the RFID tags or checkpoints along their designated routes. Each successful check-in will record the location, time, and guard ID in the system. If a guard encounters an incident, they can record it using the device’s incident reporting function. Select the incident type from the predefined list, add notes, and capture photos if needed.
Upload Patrol Records

At the end of the route, the guard should return to the starting point and log out of the device. Data from the patrol, including check-ins and incident reports, will be synced to the software. The administrator can access the patrol records in the software. Use the reporting features to generate summaries, performance metrics, and compliance reports.